in BT Yahoo Email

BT Yahoo Mail compromised accounts

If we detect suspicious account activity which makes us think your account may be compromised, we’ll secure the account immediately and prompt you to change your password. You’ll know this has happened if:

  • You access your email using an email program, like Outlook, or use a mobile or tablet, and get log-in failures or password errors. The best thing to do first is to try to log in to BT Yahoo webmail >
  • You use webmail, and see a screen asking you to change your password. Just follow the instructions

To get back up and running, and to maintain the security of your account and all your personal information, it’s very important you complete all the following steps::

 

  1. Scan your computer using anti-virus software
  2. Change your password and security question
  3. Check your contacts
  4. Check for unknown sub-accounts
  5. Check reply and forwarding addresses haven’t been changed
  6. Check your alternate email addresses
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